Privacy Policy

Introduction

Hakivo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our civic engagement platform and related services.

By using Hakivo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: ZIP code, state, city, and policy interests to personalize your experience
• Payment Information: Billing details processed securely through Stripe (we do not store full card numbers)
• Communications: Messages you send through our support channels or feedback widget

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and preferences

Information from Third Parties

• Authentication Providers: If you sign in with Google, we receive your name and email
• Legislative Data: Public information from Congress.gov, state legislatures, and other government sources

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate personalized daily audio briefings based on your interests and location
• Identify your Congressional representatives based on your ZIP code
• Track legislation and send notifications about bills you follow
• Process payments and manage subscriptions
• Respond to your comments, questions, and support requests
• Send you technical notices, updates, and administrative messages
• Analyze usage patterns to improve our platform
• Detect, prevent, and address technical issues and security threats

AI and Data Processing

Hakivo uses artificial intelligence to provide our services:

• Daily Briefings: AI analyzes public legislative data against your interests to generate personalized audio summaries
• Congressional Assistant: Your questions are processed by AI to provide relevant answers about legislation and representatives
• Document Generation: AI creates reports and presentations based on public legislative data

Important: Your conversations with the Congressional Assistant are private and encrypted. We do not use your personal conversations to train AI models or share them with third parties.

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (payment processing, hosting, analytics)
• Legal Requirements: When required by law or to respond to legal process
• Safety: To protect the rights, property, or safety of Hakivo, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly choose to share (e.g., sharing a document via public link)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and session management
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information in Settings
• Deletion: Delete your account and associated data via Settings > Account
• Opt-Out: Unsubscribe from marketing emails or disable notifications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at privacy@hakivo.com or use the relevant features in your account settings.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

Children's Privacy

Hakivo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe we have information from a child under 13, please contact us at privacy@hakivo.com.

Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• Stripe: Payment processing (Stripe Privacy Policy)
• Google: Authentication and analytics (Google Privacy Policy)
• WorkOS: Authentication services (WorkOS Privacy Policy)
• Anthropic: AI services (Anthropic Privacy Policy)

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.