Frequently Asked Questions

Hakivo is a civic engagement platform that transforms Congressional legislation into personalized audio briefings and provides AI-powered tools to help you understand and engage with the legislative process.

Hakivo is for citizens who want to stay informed about legislation, advocates tracking specific policy areas, students learning about civics, journalists covering Congress, and anyone curious about how laws are made.

Yes. Hakivo provides factual information about legislation and representatives without political bias. We present voting records and bill summaries objectively.

We source data from Congress.gov (official federal legislation), OpenSecrets (campaign finance), GovTrack (historical voting records), state legislature APIs, and trusted news sources.

Visit hakivo.com and click Sign Up. You can register with email/password or use Google Sign-In for quick access.

Yes. We don't sell your personal data. Your tracked bills, policy interests, and chat history are private. See our Privacy Policy for details.

Yes. Go to Settings > Account > Delete Account. This permanently removes all your data and cannot be undone.

Your data is preserved when downgrading. You keep access to existing documents and tracked items within Free tier limits.

Briefings are generated based on your selected policy interests, your location (state/district), bills you're tracking, and representatives you follow.

New briefings generate each morning. You can set your preferred delivery time (6 AM - 10 AM) in Settings > Policy Interests.

Briefing length varies based on Congressional activity. Slow legislative periods produce shorter briefings.

Pro subscribers can enable daily email briefings in Settings > Notifications.

You can ask about bill information and summaries, representative voting records, how legislation works, policy area questions, and request document generation.

The Assistant uses official Congressional data and AI analysis. While highly accurate, we recommend verifying critical information with primary sources for important decisions.

Yes. Your conversations are encrypted and not shared with third parties.

Yes, use the Share Thread feature to create a shareable link to any conversation.

Bill data syncs with Congress.gov multiple times daily. Most updates appear within hours of official action.

Federal bills are U.S. Congress legislation available to all users. State bills are state legislature legislation and are a Pro feature.

Check the bill number format (H.R. vs HR), verify it's from the current Congress, or try searching by title or sponsor name instead.

Introduced means filed but not yet considered. In Committee means under review. Passed House/Senate means approved by one chamber. Signed means enacted into law. Vetoed means rejected by the President.

Your ZIP code maps to your Congressional district. We then identify your district's House representative and your state's two Senators.

Try entering your full address in the search, or contact support for manual assignment to the correct district.

Yes! Use the Representatives search to find and view any member of Congress, regardless of your location.

Yes, all 100 episodes of 'Signed Into Law' covering landmark legislation from 1900-2000 are completely free for all users.

Subscribe via Apple Podcasts or Spotify to download episodes for offline listening on your mobile device.

The 100-episode historical series is complete. We occasionally release bonus episodes covering current events and new legislation.

The Free tier provides ongoing access to core features with no time limit. Try it as long as you like before upgrading to Pro.

Hakivo Pro is $12/month or $99/year (save 31%). This includes unlimited briefings, bill tracking, representative following, and more.

Go to Settings > Subscription > Manage Subscription > Cancel. Your Pro access continues until the end of your billing period.

Yes, we offer full refunds within 14 days of purchase. Contact support@hakivo.com.

Yes, we offer 50% off Pro for verified students, teachers, and 501(c)(3) nonprofits. Contact support with verification.

Check your internet connection, ensure your browser allows audio playback, try a different browser, or clear your browser cache.

Check your spam folder, add support@hakivo.com to your contacts, and verify notifications are enabled in Settings.

Check your internet connection, clear your browser cache, try a different browser, or contact support if issues persist.

Data updates several times daily. Very recent changes may take a few hours. Report persistent errors to support.